Pronet Gaming: Mastering the game of risk

Dean Mascari, head of risk at Pronet Gaming, shares his perspective on the role of risk management in igaming, explaining how data, collaboration, and adaptability shape the company’s approach to building smarter, safer operations.

Press release.- Risk management isn’t an afterthought at Pronet Gaming: it’s central to our long-term success. We combine data, advanced tooling, and cross-team calibration to drive what I consider the four core duties of our risk team. While many debate the boundary between risk and trading, our approach highlights how they complement one another within our model.

• Player Management: At the heart of risk lies player management. Whether dealing with single accounts or broad customer segments, our role is to ensure bettors fall within appropriate limits – balancing operator profitability with player protection. While some see risk as restrictive, I focus more on safeguarding recreational players than constraining advantage bettors. Our goal is to deliver seamless experiences for casual users while preserving margin for operators. To do that, we mix metrics, behavioural tools, and segmentation to guide how we interact with or adjust limits for individual or grouped players.
• Liability Management: Liability is a shared responsibility across risk and trading, but we approach it differently. Risk works retrospectively – analysing exposure, deviations, and data signals – while trading handles live adjustments based on domain expertise, market shifts, and match outcomes. Because bettors can wager on anything and variance always plays a part, this is one of the most complex challenges. What we can control is responsiveness: reacting quickly to team news, line moves, and balancing flows to avoid extreme exposure.
• Odds Compiling & Price Changes: This falls under the trading domain where our traders must know the sports, understand bettor behaviour, and respect operator’s risk appetite. Risk supports with retrospective data, highlighting trends, margin erosion, or market segments where odds adjustments are needed. In effect, risk calibrates while trading implements, together ensuring pricing remains attractive yet safe.
• Limit & Margin Management: Arguably, the most visible duty, limit and margin settings form the backbone of scalable sportsbook operations. At Pronet Gaming, we run in-depth risk assessments of new operator partners, aligning their markets, chosen sports, and risk appetite. We establish margin targets, compare them to competitor benchmarks, and continuously adjust based on fresh data. Our risk reports (daily, weekly, quarterly) feed this loop, enabling us to refine limits, optimise margins, and tailor exposure – all to push the highest possible GGR while retaining stability.

Why this model works for Pronet Gaming

On the platform side, Pronet offers a fully customisable turnkey suite spanning casino, sportsbook, betting exchange, and omnichannel capabilities. Our clients benefit because risk is not a bolt-on: it’s integrated. Risk settings, behavioural flags, limits, win-loss profiles, regional calibrations, and exposure metrics all weave into the same architecture.

This architecture is part of what allows Pronet Gaming to scale intelligently into challenging markets like Asia. Because every jurisdiction has different player behaviour, regulatory expectations, and market variance, a one-size-fits-all risk model doesn’t work. Instead, we provide operators the flexibility to locally calibrate risk parameters, content, and limits. Our platform’s ability to give operators control over their risk strategy, while preserving system protections, is what separates us in the space.

Outcomes: Trust, revenue, retention

When risk is smart, operators thrive. Players stay longer when they feel the product is fair and well-managed. Losses from abuse drop. Operator partners grow confident in expansion. From the B2B view, when your platform can promise embedded credibility and safety, you become a more durable partner in regulated markets.

To summarise, risk is not the enemy of fun or growth; it’s the guardian. At Pronet Gaming, we build solutions that protect without being overbearing, alert without alarming, and let operators and players enjoy the igaming experience with confidence. That’s smart risk, and in our world, it’s essential.

Dean Mascari, head of risk at Pronet Gaming, shares his perspective on the role of risk management in igaming, explaining how data, collaboration, and adaptability shape the company’s approach to…