The regulator and casino operator’s certification has been renewed.
The Philippines.- The Philippine Amusement and Gaming Corporation (PAGCOR) has retained its International Standardisation Organisation (ISO) 9001:2015 certification. Chairman and CEO Alejandro H. Tengco received the certification from DQS Certification Phils. Inc in a ceremony at the PAGCOR Corporate Office in Pasay City following a three-day recertification audit conducted in December
“Securing this ISO 9001:2015 recertification for the fourth consecutive time reflects PAGCOR’s dedication to excellence, accountability, and continuous improvement across all our operations,” he said.
The audit conducted from December 15 to 18, 2025, covered 17 sites including the PAGCOR Corporate Office and Casino Filipino (CF) branches in Tagaytay, Angeles, Citystate, Cebu, Ilocos Norte, Bacolod, Olongapo, Grand Regal, and Malabon Grand. CF branches in Binondo, Greenery, Manila Grand Opera, Kartini, Networld, Tropicana (Las Piñas), and Oriental Pearl were also included.
PAGCOR was commended for its “strong leadership and strategic direction, excellent governance and regulatory compliance, and continued digitalisation to improve process efficiency.” DQS also cited the agency’s operational resilience and safety culture, quality customer service, commitment to sustainability and responsible practices and training and competency development programmes for employees.
The ISO 9001:2015 certification will be valid until March 22, 2029, subject to completion of annual surveillance audits.
The regulator and casino operator’s certification has been renewed. The Philippines.- The Philippine Amusement and Gaming Corporation (PAGCOR) has retained its International Standardisation Organisation (ISO) 9001:2015 certification. Chairman and CEO Alejandro H. Tengco received the certification from DQS Certification Phils. Inc in a ceremony at the PAGCOR Corporate Office in Pasay City following a three-day…
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